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Who is eligible to use form DS-11?

Short answer: everyone. Most of the time, the DS-11 form is used for:

Those who have never had a passport before
Those who were issued a passport, but it was issued more than 15 years ago
Those who were issued a passport when they were 15 or under
Those who have lost their most recently issued passport

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Will I receive back any original documents that were provided with my application (i.e. birth certificate, marriage certificate, court order, divorce decree, expired passport, etc)? Why can’t I just provide copies?

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Who is eligible to use form DS-11?

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Will I receive back any original documents that were provided with my application (i.e. birth certificate, marriage certificate, court order, divorce decree, expired passport, etc)? Why can’t I just provide copies?

I applied for a passport card, why wasn’t it returned with my new passport?