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Visa and Passport Services for Cruise Lines

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TRAVEL VISA PRO EXECUTIVE CLUB MEMBERSHIP AGREEMENT

By checking the box labelled “Accept” below, and entering your payment information on the following page, you hereby acknowledge and assent to enter into this Executive Club Membership Agreement (the "Agreement") is made and entered into as of today’s date (the "Effective Date"), by and between Travel Visa Pro, LLC, a California Limited Liability Company ("TVP"), and yourself ("Subscriber"). For purposes of this Agreement, TVP and Subscriber are sometimes referred to individually as a “Party,” and collectively as the “Parties.” In consideration of the mutual terms, covenants and conditions set forth herein, and other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the parties hereto hereby agree as follows:

SECTION 1

GRANT OF SERVICE SUBSCRIPTION

1.1 TVP hereby grants to Subscriber a nonexclusive, non-transferable subscription and right to request and use all services identified and specified herein according to this Section 1 (the "Services") subject to the terms and conditions of this Agreement. The full scope of Services selected by Subscriber shall be collectively known as the "Subscription".
1.2 Subscriber hereby agrees that such Subscription shall include all Services identified and defined as included in the "Executive Package" according to the previous page;

SECTION 2

PAYMENT FOR SUBSCRIPTION

2.1 Integration Fee. Subscriber shall pay to TVP, upon execution of this Agreement, a subscription fee of a sum equal to the amount as calculated according to the following web page, and determined by the full selection of Services selected by Subscriber. Such Subscription Fee shall entitle Subscriber to the Services for which Subscriber has indicated herein and paid the appropriate sum total for a period of ONE (1) YEAR, beginning immediately upon the Execution Date.
2.2 Renewal. The term of this Agreement shall automatically renew at the end of each annual period. Subscriber hereby agrees to pay an additional Subscription Fee at the beginning of each annual period, unless and until this Agreement is terminated or modified according to the terms of this agreement OR mutual written consent of both Parties.
2.3 Cancellation. Subscriber may cancel this Agreement at will and at any time by delivery to TVP of THIRTY (30) days' written notice. Such cancellation shall take effect upon the completion of thirty (30) days following the delivery of notice upon TVP (or earlier, with TVP's express consent). If Subscriber delivers notice of cancellation at any time within the period beginning thirty (30) days prior to the scheduled date of renewal, and ending upon the date of renewal, such cancellation shall not take effect prior to renewal, and Subscriber shall be obligated to pay the renewed Subscription fee for the proceeding annual period.

SECTION 3

CONFIDENTIALITY OF INFORMATION AND USE RESTRICTION

3.1 Subscriber recognizes that the Services, and customizations, updates, or corrections, if any, are the property of, and all rights thereto, are owned by TVP. The Services are for the sole use of Subscriber and shall be used only for the purpose set forth in this Agreement, and Subscriber shall only use the Services in the manner, to the extent, and the scope in which it is specifically described in this Agreement.
3.2 TVP reserves the rights to all information, content, graphics, text, sounds, images, buttons, trademarks, service marks, trade names and logos protected or protectible by copyright, trademark, database right, or other intellectual property laws, whether under state, national or local laws or international treaties (the "Materials"). TVP and its licensors (as the case may be) retain all right, title, interest, and intellectual property rights in and to the Materials. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, Materials, software, products or services obtained from TVP or due to this Agreement. Other than expressly provided herein, nothing in these terms shall be construed as inferring by implication or otherwise any license or right under any copyright, trademark, database right, sui generis right or other intellectual property or proprietary interest of TVP, its licensors or any third party. Any persons breaching any of this provision will be prosecuted.

SECTION 4

TERM AND TERMINATION

4.1 Term. The Subscription right granted hereunder shall continue unless and until terminated pursuant to Section 4.2 hereof and subject to Subscriber's proper performance of its obligations hereunder.
4.2 Termination. In the event of termination of this Agreement pursuant to the above, TVP shall have the right to revoke license to the Services. Termination of this Agreement shall not relieve either party of its obligations pursuant to the terms and obligations of this Agreement.
4.3 Notice and Opportunity to Cure. If Subscriber, its officers, agents, or employees, breach any provision of this Agreement, such breach must be cured within thirty (30) days of receipt of TVP's written notice describing such breach. If such breach is not cured within the thirty(30) days after receipt of the notice, Subscriber shall pay TVP reasonable monetary payments for loss and/or damages related to such breach.
4.4 Immediate Termination of Agreement. If Subscriber attempts to sublicense the Services, or use the Services for a purpose that is not expressly and as explicitly provided for in this Agreement, TVP shall have the absolute and indefeasible right to immediately terminate this Agreement. Subscriber's use of the Services after termination of this Agreement shall subject Subscriber to all equitable claims (injunction), and legal claim for copyright infringement, and a claim for profits, other damages, if any, and all of TVP's attorney fees and costs.

SECTION 5

WARRANTIES OF SUBSCRIPTION

5.1 TVP warrants that it has the right to license the Services to Subscriber hereunder. TVP makes no warranties or representations that the Services are free of errors or defects, or that it adequately performs the functions it is intended to perform. Subscriber shall use its own due diligence to test the Services and independently determine its acceptability for Subscriber's business purposes.
5.2 TVP is under no obligation to update or correct defects or errors in the Services. If TVP does provide Subscriber with updates or corrections, the terms and conditions of this Agreement shall apply.
5.3 The Services are provided "as is" and TVP makes no other warranties with respect to the Services, including but not limited to those of merchantability and fitness for a particular purpose.
5.4 Subscriber Waives Right to Challenge Services. Subscriber has negotiated with TVP that it, the Subscriber, shall not challenge the copyright of the Services or TVP's right in the Services, or TVP's right to license the Services. To do so is a material breach of this Agreement, subject to Immediate Termination of the Agreement (see Section 5.4 hereinabove), and shall subject Subscriber to all equitable and legal claim, as if the Subscriber has infringed on the Services.

SECTION 6

INDEMNIFICATION AND LIMITATION OF LIABILITY

6.1 Subscriber agrees to indemnify and hold TVP harmless from and against all loss, cost, expense, or liability (including reasonable attorney's fees) arising out of a claim by a third party against TVP based upon Subscriber's use of the Services; TVP, however, shall have the superior right to defend any action filed, related to a claim that Subscriber use of the Services is violative of another's copyright or intellectual property protection, with the defense of such legal action subject to Subscriber's indemnification obligation.
6.2 Obligations set forth herein are contingent upon the other party:
- 6.2.1 Providing the indemnifying party with prompt written notice of any action brought against the other party; and
- 6.2.2 The other party cooperating with the indemnifying party in the defense of any such action and allowing the indemnifying party to control the defense and settlement of any such action at its expense.
6.3 TVP shall have no obligation to defend any action or indemnify Subscriber from damage if:
- 6.3.1 Subscriber, in providing customizations, updates and/or corrections to the Services, infringes upon the intellectual property of any third party;
- 6.3.2 Subscriber is not using the most current version of the Services and the action would have been avoided without such combined use;
- 6.3.3 Subscriber has modified the Services in combination with other Services and the action would have been avoided without such combined use; or
- 6.3.4 Subscriber is using the Services in combination with other Services and the action would have been avoided without such combined use.

SECTION 7

LIMITATION OF LIABILITY

7.1 TVP shall have no liability to Subscriber for any damage sustained by Subscriber as a result of Subscriber's use of the Services, whether such damages would arise as a result of breach of contract, tort or otherwise. Subscriber has tested the Services and relies on its own judgment in utilizing it.
7.2 In no event shall TVP be liable for claims in respect of or arising out of the performance of it's obligations hereunder for any indirect, incidental, consequential or punitive damages (including loss of profits, revenue, data, or use), incurred by Subscriber or by any third party whether in an action in contract or tort, even if TVP or any other person has been advised of the possibility of such damages.

SECTION 8

MISCELLANEOUS

8.1 Modification. This Agreement may not be modified except by amendment reduced to writing and signed the Parties. No waiver of this Agreement shall be construed as a continuing waiver or consent to any subsequent breach thereof.
8.2 Governing Law and Consent to Jurisdiction. This Agreement will be governed by the laws of the State of Texas without regard for the conflicts of laws principles of any State or County. The Parties hereby expressly consents to the personal jurisdiction in the state of Texas and venue, as applicable, in District Courts of Harris County, Texas or, in the United States District Court for the Southern District of Texas, Houston Division.
8.3 Arbitration. Except for purposes of injunctive relief, any disputes arising out of or relating to this Agreement shall be resolved through binding arbitration of the American Arbitration Association, employing the then existing American Arbitration Association's Commercial Rules. The Parties shall first try to mediate such disputes before proceeding with an arbitration hearing. The Federal Arbitration Act, and not any state arbitration act or rule, shall govern the inquiry as to whether this Agreement is subject to arbitration.
8.4 Severability. If one or more of the provisions in this Agreement are deemed void by law, then the remaining provisions will continue in full force and effect. This Agreement is to be read in favor of finding one and against forfeiture of it.
8.5 Headings. Section headings are not to be considered a part of this Agreement and are not intended to be a full and accurate description of the contents hereof.
8.6 Additional Acknowledgments. Both Parties acknowledge and agree that: (a) each Party is signing this Agreement through an authorized representative; (b) the Parties are executing this Agreement voluntarily and without any duress or undue influence; (c) the Parties have carefully read this Agreement and have asked any questions needed to understand the terms, consequences, and binding effect of this Agreement and fully understand them; and (d) the Parties have sought or have been given adequate time to seek the advice of an attorney of their respective choice, if so desired, prior to signing this Agreement.
8.7 Non-Waiver Provision. Waiver by one party hereto of a breach of any provision of this Agreement by the other shall not operate or be construed as a continuing waiver.
8.8 Notices. All notices required in this agreement shall be provided by email or certified mail return receipt requested or by hand delivery to the addresses designated by the Parties below. Notice shall be provided to each party signing this Agreement at the location and email(s) stated below with each Parties' signature. The name and notice address of any person signing this Agreement may be modified in writing but providing every other Party notice of same.
8.9 Entire Agreement. This Agreement sets forth the entire agreement and understanding between the Parties relating to the subject matter herein and supersedes all prior discussions between the Parties. No modification of or amendment to this Agreement, nor any waiver of any rights under this Agreement, will be effective unless in writing signed by the party to be charged. Every Party to this Agreement further specifically and expressly disclaims reliance on any representation, of any kind or made at any time, by any other Party to this Agreement, or any Party's attorneys or agents, or any other person as an inducement to enter into this Agreement. Rather, every Party warrants that he, she, or it has exercised due diligence in entering this Agreement, after reviewing it with counsel of their choice.

IN WITNESS WHEREOF, the Parties acknowledge and agree to the terms and conditions of this Agreement.

Travel Visa Pro works directly with cruise lines and maritime operators to manage visa and passport requirements across complex international itineraries, before anyone steps foot on the gangway.

We take the document burden off your team and your passengers so departure day runs the way it’s supposed to.

Start Your Passport or Visa Application Now →

Visa Services for Cruise Operators

A two-week itinerary touching six countries can require a different visa for each port, with different processing timelines, eligibility rules, and documentation standards depending on each passenger’s nationality. Multiply that by a ship carrying thousands of guests from dozens of countries, and the document management challenge becomes significant fast.

Most passengers don’t know what they need until it’s too late. Your boarding team shouldn’t be the ones finding out.

The consequences of missing a visa requirement at port are real. Passengers can be denied entry. Ships can face fines. Itineraries can be altered. The liability and reputational exposure from a preventable documentation failure is a risk no operator should absorb.

Travel Visa Pro exists to close that gap. We handle visa research, application preparation, document tracking, and submission for your passengers across every destination on your itinerary, starting well before embarkation day.

Built for the Full Cruise Industry Ecosystem

We partner with organizations across the cruise and maritime travel sector, including large ocean cruise lines managing international fleets, river cruise operators running multi-country European and Asian itineraries, expedition cruise companies visiting remote or restricted-access destinations, and tour operators building cruise-inclusive packages that require coordinated group visa processing.

If your business puts passengers on ships that cross international borders, we have a program for you.

Start Your Passport or Visa Application Now →

A Full Range of Cruise Visa and Passport Services

Destination Visa Research and Requirement Mapping

We maintain up-to-date visa requirement data across 251 countries and territories. For any given itinerary, we can produce a complete requirement map showing exactly which nationalities need visas for which ports, what documentation is required, and how far in advance applications need to be submitted.

Passenger Visa Application Processing

We manage the visa application process on behalf of your passengers, from document review and form preparation through submission and status tracking. Our team handles the back-and-forth with consulates so your passengers don’t have to.

Group and Bulk Visa Processing

For large departures, we coordinate group visa processing across multiple passengers simultaneously, managing individual application timelines within a single coordinated workflow. This is particularly valuable for high-volume departure dates where documentation errors at scale carry the highest operational risk.

Passport Expediting and Renewal

Expired or expiring passports are one of the most common causes of last-minute boarding issues. We offer expedited passport processing and renewal services for passengers who discover a validity problem too close to departure.

Pre-Departure Document Verification

We offer pre-departure document review services that check each passenger’s visa and passport status against the requirements for their specific itinerary and nationality before they arrive at the terminal.

Ongoing Consulate Monitoring

Entry requirements change, and they don’t always come with advance notice. Our team tracks consulate updates and policy changes across every destination on your itineraries and communicates relevant changes to your team in real time.

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Why Cruise Lines Choose Travel Visa Pro

Registered and Compliant

Travel Visa Pro is a registered hand-carry service with the U.S. Department of State Bureau of Consular Affairs Passport Services. We operate within established compliance frameworks and maintain direct relationships with embassies and consulates across the destinations your ships visit.

Speed When Timelines Are Tight

Not every passenger starts their visa application when they should. Our expedited processing options and VIP service tiers can move applications faster than standard consulate timelines for qualifying destinations, giving late-starting passengers a path to getting their documents in order.

Nationwide Physical Infrastructure

We operate offices across the United States and run a hand-carry network that physically delivers visa applications to consulates and embassies. This physical presence matters when standard mail submission timelines don’t align with your departure schedule.

A Dedicated Team That Knows Maritime Travel

Cruise itineraries have specific documentation characteristics that differ from standard corporate travel, including port entry requirements, transit visa rules, and the added complexity of passengers from multiple countries traveling together. Our team understands these nuances and builds them into every application workflow we manage.

Scalable Across Your Fleet

Whether you’re operating a single vessel with seasonal departures or managing a global fleet across dozens of itineraries, our program scales to fit your volume without requiring you to build or staff a document management operation in-house.

Operating Since 2006

Nearly two decades of experience handling complex international travel documentation for individuals, enterprises, and travel organizations across the United States.

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Frequently Asked Questions

How does Travel Visa Pro work with cruise lines specifically?

We function as a dedicated visa and passport processing partner for your passenger operations. Depending on your preference, we work directly with passengers or integrate into your existing pre-departure communications to gather documentation, prepare applications, submit them to the appropriate consulates, and track approvals through to delivery before embarkation day.

Can you handle passengers from multiple countries on the same sailing?

Yes. Visa requirements vary by nationality, and a single sailing can include passengers from dozens of countries, each with different requirements for the same set of ports. We manage each passenger’s application based on their specific nationality and the visa requirements that apply to them across your itinerary.

What happens if a visa requirement changes after passengers have already booked?

Our team monitors consulate updates and entry requirement changes in real time. If a change affects passengers on an upcoming sailing, we notify your account manager immediately so your team can communicate with affected guests and adjust the document workflow accordingly.

Do you handle transit visas for ports where passengers go ashore?

Yes. Transit and shore excursion visa requirements are factored into our destination mapping for every itinerary. We identify which ports require transit visas based on passenger nationality and build those requirements into the application timeline.

How far in advance should passengers start their visa applications?

This depends on the destination. Some countries process applications within a few business days, while others require weeks or months of lead time. We provide your team with a destination-by-destination timeline guide so you can communicate accurate deadlines to passengers during the booking process.

Can you support expedited processing for passengers who book close to departure?

Yes. We offer expedited processing and VIP service options for passengers with shorter timelines. Availability depends on the destination country and consulate requirements, but in many cases we can process visa applications significantly faster than standard timelines.

What types of visas do cruise passengers typically need?

The most common requirements across cruise itineraries include tourist visas, transit visas, port entry permits, and in some cases, group travel documentation. The specific requirements depend entirely on the destination country and the passenger’s nationality. Our pre-itinerary mapping covers all of these requirements before a single application is submitted.

Is there a minimum size for a cruise partnership program?

We work with operators of all sizes, from boutique expedition cruise companies to large ocean carriers. Reach out to discuss what a program structure looks like for your specific operation and volume.

For More Information on Corporate Services

Corporate Visa Services Hub — An overview of Travel Visa Pro’s full range of enterprise visa and passport solutions for organizations of all sizes.
Corporate Travel Visa Services — Business visa processing, expedited passport services, and dedicated account management for corporate travel programs and global mobility teams.
Visa Services for Tour Operators — Group visa processing and itinerary documentation management for tour operators and group travel designers.
Visa Services for Travel Management Companies — Referral, co-branded, and white-label visa processing partnerships built for travel management companies and corporate travel agencies.
Visa Services for Event Organizers — Attendee visa processing, invitation letter coordination, and pre-event document verification for international conferences, trade shows, and incentive events.

Travel Visa Pro provides form completion and courier services based on your input and U.S. Department of State and foreign consulate and embassy instructions. Travel Visa Pro does not provide legal advice. Please seek a licensed legal advisor for any legal advice specific to your needs.